Digital Products — All Sales Final
Because StressDoc delivers digital PDF documents immediately upon purchase, all sales are final. You receive the full product at the moment of payment.
When We Offer a Refund
We issue a full refund in the following situations:
- Technical failure: You completed payment but the download page did not load or the PDF could not be generated.
- Duplicate purchase: You accidentally purchased the same document twice.
- Service outage: Our system was unavailable at the time of purchase and you could not access your document.
How to Request a Refund
Contact us at support@stressdoc.online with:
- The email address used for purchase
- The document type purchased
- A brief description of the issue
We review refund requests within 2 business days.
Non-Refundable Situations
We do not issue refunds for:
- Buyer's remorse after downloading the PDF
- Incorrect information entered into the form (you can generate again)
- The document not being suitable for your specific legal situation
- Failure to read the product description before purchase
Chargebacks
If you initiate a chargeback without first requesting a refund, your access to the Service may be suspended. Please contact us first — we resolve most issues quickly.
Contact
For refund requests: support@stressdoc.online